Privacy Policy

Effective Date: April 12, 2025

TNRPRO ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.tnrpro.com, use our services, enroll in our certification programs, or donate to our mission.

This Privacy Policy complies with U.S. privacy laws and the General Data Protection Regulation (GDPR) for visitors in the European Union.

1. Who We Are

TNRPRO is a U.S.-based educational and advocacy organization focused on humane cat population management. Our website address is:

👉 www.tnrpro.com
📧 Email: privacy@tnrpro.com

2. What Information We Collect

We may collect the following information from you:

  • Identity & Contact Info: Name, email, phone number, mailing address.

  • Payment Data: Billing address, donation amounts, or course purchases (processed securely via Stripe or PayPal).

  • Technical Data: IP address, browser type, geolocation, and usage data (via cookies or analytics).

  • User Activity: Comments, surveys, course progress, or form submissions.

  • Marketing Preferences: Your choices about receiving emails or updates.

We do not collect or store sensitive personal information.

3. How We Use Your Information

We use your data to:

  • Provide access to services and respond to inquiries.

  • Process transactions and certifications.

  • Improve our website and educational content.

  • Send newsletters or updates, only with your consent.

  • Comply with legal obligations.

We will never sell your data.

4. Cookies & Analytics

Our website uses cookies to:

  • Track how visitors use our site (via tools like Google Analytics).

  • Store your preferences.

  • Enable certain features (like login sessions or popups).

You can adjust your cookie settings in your browser. EU visitors will see a cookie consent banner.

5. Legal Basis for EU Residents (GDPR)

For visitors from the EU/EEA, we only process your data when:

  • You give us consent (e.g., signing up for emails).

  • It’s required to fulfill a contract (e.g., certification enrollment).

  • We have a legitimate interest (e.g., site security, fraud prevention).

  • We are required to by law.

You have the right to access, correct, delete, or restrict your personal data. See Section 9 for full GDPR rights.

6. Data Sharing

We only share your data with trusted third parties that help us operate our website or fulfill services, including:

  • Payment processors (e.g., Stripe, PayPal)

  • E-learning and email platforms (e.g., Kajabi, Mailchimp)

  • Analytics providers (e.g., Google Analytics)

All third parties are required to protect your data and comply with applicable laws.

7. How Long We Keep Your Information

We retain your data:

  • For as long as needed to fulfill the purposes outlined here.

  • As required for legal, tax, or regulatory compliance.

  • Certification data may be stored for verification purposes.

You may request deletion of your data at any time.

8. Data Transfers

If you're located outside the U.S., especially in the EU, please note your data may be transferred to and processed in the United States.

We use GDPR-compliant vendors and safeguards (like Standard Contractual Clauses) to protect your data.

9. Your Privacy Rights (EU/EEA Residents)

Under GDPR, you have the right to:

  • Access and request a copy of your personal data

  • Correct inaccurate or incomplete data

  • Request deletion (“right to be forgotten”)

  • Withdraw consent at any time

  • Object to or restrict processing

  • File a complaint with your local Data Protection Authority

To exercise your rights, email us at [Insert Contact Email].

10. Children's Privacy

Our services are not intended for children under 13 (U.S.) or 16 (EU). We do not knowingly collect data from children.

11. Security

We take data security seriously. We use SSL encryption, access controls, and best practices to protect your information. However, no method is 100% secure.

12. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with the “Effective Date” updated above.

Contact Us

Have questions or concerns?

TNRPRO Privacy Officer
📧 Email: privacy@tnrpro.com
🌐 Website: www.tnrpro.com